Recently, Zomato shut down a customer in a classy way for cancelling his order because it was assigned to a non-Hindu rider.
Twitter user Amit Shukla expressed his anger over the issue and shared the screenshots of his conversation with Zomato’s customer care.
Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel
— पं अमित शुक्ल (@NaMo_SARKAAR) July 30, 2019
Here’s how Zomato responded to this tweet.
Food doesn’t have a religion. It is a religion. https://t.co/H8P5FlAw6y
— Zomato India (@ZomatoIN) July 31, 2019
Zomato founder, Deepinder Goyal echoed the same sentiment.
We are proud of the idea of India – and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳 https://t.co/cgSIW2ow9B
— Deepinder Goyal (@deepigoyal) July 31, 2019
People on Twitter are praising Zomato’s response for rejecting the idea of religious intolerance.
Excellent reply to this shit.
— Adil Khan (@AdilKha35232134) July 31, 2019
— 🎋 (@Leonotcaprio) July 31, 2019
Thanks.
— G ANAND گور آنند (@G_ANAND_1) July 31, 2019
Zomato for standing out against these bigots, snakes in human.
I already use @ZomatoIN , now will use more and as a mark of respect for ur decision, ordering some sweets right now.
although he may create a new one, suspend the account from which he ordered, this fool needs some education 😂
— Puneeth Kasigari (@baeforbiryani) July 31, 2019
It's 2019 and people with such mentality still exist. Smh
— Hawkeye. (@hawkeye_003) July 31, 2019
Thanks for taking this stand, Zomato. Giving in to such idiots would only empower them more.
— Neel Gudka (@neelgudka13) July 31, 2019
What a beautiful and important msg , specially at a time when people are killing in the name of religion ? Well done @ZomatoIN , You got yourself a fan here alongwith being customer for long long time.
— ravi (@rawatspeaking) July 31, 2019
Love when big organisations show spine and uphold the idea of India , these are trying times 👏
— Roshan Rai (@RoshanKrRai) July 31, 2019
zomato tumne dil jeet liya aaj.
— anamika (@anamika_867) July 31, 2019
ab kewal tumhare aap se hi order karoogi.
In a world divided over religion, food has the power to unite people.
